Overall easy and good experience. Customer service was good for the most part but the in app messaging with a puppy manager wasn’t the most helpful. It was easier to get details and answers if called. We were skeptical at a point since we didn’t hear from a puppy manager for over a week and half. Finally called to get some better information. Aside from that, our golden retriever came safe and healthy.
Overall easy and good experience. Customer service was good for the most part but the in app messaging with a puppy manager wasn’t the most helpful. It was easier to get details and answers if called. We were skeptical at a point since we didn’t hear from a puppy manager for over a week and half. Finally called to get some better information. Aside from that, our golden retriever came safe and healthy.